Shipping policy


Overview

Manzoor Sanitary Store delivers sanitary fittings and electronics to customers across Pakistan through PostEx courier services.

We aim to process and dispatch orders efficiently while keeping customers informed about their deliveries.

Order Processing

Orders are processed after they are received and confirmed by Manzoor Sanitary Store.

Processing time may vary depending on product availability and order details.

Once your order has been dispatched, it will be handed over to PostEx for delivery.

Delivery

We use PostEx courier services for order delivery.

Delivery times may vary depending on the destination, courier operations, weather conditions, public holidays, and other circumstances beyond our control.

Customers should provide a complete and accurate delivery address and an active phone number when placing an order.

Cash on Delivery

Cash on Delivery is available for eligible orders.

For Cash on Delivery orders, the customer is required to pay the applicable order amount when the parcel is delivered.

Shipping Charges

Applicable shipping charges, if any, will be displayed or communicated during the ordering process.

Shipping charges may vary depending on the order, destination, package size, weight, or other applicable factors.

Tracking

Where tracking information is available, customers may receive shipment details after their order has been dispatched.

Customers can use the provided tracking information to check the status of their shipment through the applicable courier service.

Delivery Delays

Delivery may occasionally be delayed due to circumstances such as weather conditions, public holidays, operational issues, incorrect delivery information, or other circumstances beyond our reasonable control.

We appreciate your understanding in such situations.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

If an order cannot be delivered because of an incorrect or incomplete address or unavailable contact information, additional delivery arrangements or charges may apply where applicable.

Undelivered Orders

If a parcel cannot be delivered or is returned to us by the courier, we may contact the customer to discuss the next steps.

For Cash on Delivery orders, a new delivery attempt may be subject to applicable conditions.

Contact Us

If you have questions about your order or delivery, please contact us:

Manzoor Sanitary Store
Phone: 03004478110
Email: manzoorsanitarystore@gmail.com
Website: manzoorsanitarystore.pk