At Manzoor Sanitary Store, we carefully check products before dispatch to help ensure that your order reaches you in proper condition.

No Returns

We currently do not accept returns or exchanges after an order has been delivered.

Please carefully check the product details, specifications, size, model, and other relevant information before placing your order.

Damaged or Incorrect Product

If you receive a product that is damaged during delivery or a product different from what you ordered, please contact us as soon as possible after receiving your order.

Our team will review the issue and determine the appropriate resolution.

To help us assess the issue, you may be asked to provide:

• Your order number
• Photos or videos of the product
• Photos of the packaging
• A brief description of the issue

Refunds

Refunds are not available for products that are simply no longer required, incorrectly ordered, or changed in preference.

If an order is confirmed by our team as eligible for a refund due to an incorrect or damaged product, the refund process and method will be communicated to the customer after the issue has been reviewed.

Order Cancellation

Once an order has been processed or dispatched, cancellation may not be possible.

If you need to cancel an order, contact us as soon as possible after placing it. We will inform you whether cancellation is still possible.

Contact Us

For questions regarding an order or a product issue, please contact us:

Manzoor Sanitary Store
Phone: +92 3004478110
Email: manzoorsanitarystore@gmail.com

We reserve the right to review each reported issue individually and determine whether it qualifies for a resolution under this policy.